When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
Call +1-866-476-1348 Now
Four commitments that separate a properly trained exterior waterproofing crew from a generalist showing up with a truck and a hope.
Certification covers grading assessment, drainage board installation, and rubberized membrane application to manufacturer spec.
Active water intrusion visible from outside — pooling against the foundation, saturated soil — moves to priority scheduling.
No surprise charges for unexpected utility lines or rock encountered during excavation — those are flagged and discussed before proceeding.
Footing drains are set in washed gravel and wrapped in filter fabric to resist silt clogging over the system's service life.
We don't run a one-size-fits-all playbook — every exterior waterproofing job starts from these core service components, adapted to what your property actually needs.
We excavate along the affected wall section down to the footing, clean and prep the existing foundation surface, and apply a rubberized waterproofing membrane rated for permanent below-grade exposure. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
A footing drain intercepts groundwater at the base of the foundation and carries it away via gravity or a connected sump system before it can build pressure against the wall.
We regrade the perimeter to direct water away from the structure and coordinate downspout extensions as part of a complete exterior fix.
Window wells without proper drainage collect and hold water against a vulnerable point in the foundation wall — often the source of a leak that seemed to come from nowhere.
Cracks and cold joints exposed during excavation get treated directly at the source, from the outside, before the membrane goes over them.
Here's what happens between your call and a completed exterior fix.
Describe what you're seeing from outside — pooling water, visible efflorescence on the wall, soil that stays saturated — and dispatch routes a crew equipped for an exterior assessment.
Technicians walk the full property perimeter before recommending excavation, checking grading, downspout placement, and existing drainage.
Utility locates are scheduled ahead of excavation as standard practice, not an afterthought.
Excavation sites are backfilled, compacted, and regraded to proper slope before the crew leaves, with landscaping restoration included where disturbed.
Real feedback from West Chester-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
High-intent questions we hear most often about exterior waterproofing in West Chester, PA.
Arrow Tight Waterproofing provides exterior waterproofing throughout West Chester, PA, dispatching from regional staging points to keep arrival times short across our full coverage footprint.
Not certain whether exterior waterproofing reaches your property? Call +1-866-476-1348 and dispatch can confirm immediately.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
